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This is a featured job
Featured

National Customer Experience Manager

at O'Brien Glass Industries Limited

This is a Full time job

Padstow, Sydney NSW
Competitive base + Recognition programs + Hybrid
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Newly created role to support business growth
  • Flexible working options including hybrid working arrangements
  • A fantastic opportunity for career growth and personal development
An exciting opportunity for a passionate people leader to drive excellence whilst Making a Difference with Real Care to our customers and employees
This is a featured job
Featured

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Salary + Performance Bonus
  • Hybrid Work Arrangement + Salary Continuance Insurance
  • Immediate Start on a 12-month Contract
Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!
Listed seventeen days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
17d ago
Listed nine days ago

Continuous Improvement Lead

at RemServ

This is a Contract/Temp job

Brisbane QLD
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Enjoy hybrid working, 2 days in the office
  • 12 Month Max Term Contract
  • Identify and implement continuous improvement opportunities within our business
Change management opportunity working with a leader in the financial services sector
9d ago
Listed eleven days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join MECCA Brands in a key leadership role & make an impact!
  • People focused, high performing culture.
  • Fast paced, forever evolving, growth mindset!
Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers
11d ago
Listed twenty four days ago

Coordinator Customer Experience

at Blacktown City Council

This is a Part time job

Blacktown, Sydney NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent opportunity
  • 35 hour working week
  • Opportunity to participate in Council's flextime arrangement
This role is responsible for all aspects of the Customer Experience team's performance and will manage our Customer Experience Strategy.
24d ago
Listed thirteen days ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
13d ago
Listed four days ago

National Customer Experience Manager

at O'Brien Glass Industries Limited

This is a Full time job

Padstow, Sydney NSW
Competitive base + Recognition programs + Hybrid
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Newly created role to support business growth
  • Flexible working options including hybrid working arrangements
  • A fantastic opportunity for career growth and personal development
An exciting opportunity for a passionate people leader to drive excellence whilst Making a Difference with Real Care to our customers and employees
4d ago
Listed two days ago

Contact Centre Manager (Operations)

at TactiCall Recruitment Services

This is a Full time job

Brisbane QLD
$180,000 p.a. + super
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Opportunity to manage your own Centre
  • Fantastic Brisbane CBD Office
  • $180,000 p.a. + super
Perm Full Time. Brisbane CBD. Global organisation. Lead and manage the operations for this growing, service-focused market leader.
2d ago
Listed four days ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Salary + Performance Bonus
  • Hybrid Work Arrangement + Salary Continuance Insurance
  • Immediate Start on a 12-month Contract
Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!
4d ago
Listed three days ago

Manager Revenue Collection - Hybrid WFH

at Sydney Water Corporation

This is a Full time job

Parramatta, Sydney NSW
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Provide leadership with management accountability for up to 15 direct reports
  • Parramatta location – Flexible working arrangements available
  • Full-time - Offering a competitive salary package
An exciting opportunity has become available for a Team Manager Revenue Collection to join the Customer Experience within Sydney Water.
3d ago
Listed three days ago

Workforce Planner

at Compass Group

This is a Full time job

Sydney NSW
Salary inclusive of super + annual bonus
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a leader in food service & support.
  • Be part of our continous growth journey!
  • Small team, big impact.
Join a national team as a workforce planner with the urban casual pool of Compass Group Australia.
3d ago
Be an early applicant
Listed seven days ago

Senior Manager Contact Centre Improvement

at Commonwealth Bank - Business Banking

This is a Full time job

Sydney NSW
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • You are a motivated and driven individual
  • We are a team of innovative thinkers
  • We offer a hybrid work environment (a mix of home and office - post probation)
CommSec is Australia's leading online retail stockbroker providing customers with access to a range of products, easy-to-use investment tools.
7d ago
Listed seventeen days ago

Consumer Satisfaction Manager

at Amer Sports

This is a Full time job

Moorabbin Airport, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid role with great flexibility, supportive leadership and a motivated team
  • Lead process improvement and efficiencies across the business
  • Free product & genuine career development opportunities in this new role
Support & lead a dynamic service team and collaborate across the business to focus on Net Promoter Score and driving resolutions.
17d ago
Listed six days ago

Senior Manager Edge Service Centre

at Colonial First State Investments Limited

This is a Full time job

Hawthorn East, Melbourne VIC
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leading high-performing teams
  • Hybrid Working & On-site parking
  • Join one of Australias largest super and investments provider
The Edge service team is committed to delivering exceptional service to members and advisers using the Edge and First Wrap Platforms.
6d ago
Listed nine days ago

Head of Customer Care

at InvoCare Australia Pty Limited

This is a Full time job

North Sydney, Sydney NSW
Bonus
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee national Call Centre operations
  • Strategic and operational role key to growth strategy
  • Work for a market leader with great benefits and strong workplace culture
Lead the management of inbound customer calls and omni channel customer care program
9d ago
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